The Compound Gym
Effective Date: 22/10/2025

1. Overview

At The Compound Gym, we respect your privacy and are committed to protecting your personal
information. This Privacy Policy explains how we collect, use, and protect your information when
you interact with us — whether in person, online, or through our advertising and social media
channels.

By providing your personal information to us (for example, by submitting a form, joining our gym, or
contacting us), you consent to the terms outlined in this policy.

2. What Information We Collect

We may collect the following types of personal information:
– Your name, phone number, and email address
– Address or general location (if relevant to your membership)
– Emergency contact details
– Payment details (processed securely via third-party systems)
– Health or fitness-related information voluntarily provided to help tailor your training experience
– Any information you submit through our website, social media, or advertisements

3. How We Collect Information

We collect information in several ways, including:
– When you fill out online forms or lead generation ads
– When you sign up for membership, trials, or consultations
– When you contact us via phone, email, or social media
– When you use our website or engage with our marketing content

4. How We Use Your Information

Your information may be used for the following purposes:
– To respond to enquiries and provide requested services
– To process memberships, payments, and renewals
– To tailor training programs and improve our services
– To send important updates, offers, or gym-related communications (you may opt out at any time)
– To comply with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

5. How We Protect Your Information

We take reasonable steps to safeguard your information, including:
– Secure storage of electronic records
– Limited access to authorised staff only
– Regular monitoring of data protection practices

However, no online system is completely secure, and we cannot guarantee absolute data security.

6. Third-Party Services

We may use trusted third-party platforms to manage forms, emails, and payments (for example,
Meta Ads, Google, Mailchimp, Xero, or EFTPOS providers). These platforms may store or process
your data in accordance with their own privacy policies.

We are not responsible for the privacy practices of these external providers but ensure we only
partner with reputable, compliant services.

7. Access and Correction

You have the right to:
– Request access to your personal information held by us
– Request correction of any inaccurate or incomplete information

To make such a request, please contact us at the details below.

8. Marketing and Communication

By submitting your details through our website or advertisements, you agree to receive relevant
updates and promotional material from The Compound Gym.
You can opt out of these communications at any time by following the unsubscribe link in our emails
or contacting us directly.

9. Changes to This Policy

We may update this Privacy Policy periodically. The most recent version will always be available on
our website. Continued use of our services after an update indicates your acceptance of the revised
policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, or if you would like to request access or
correction of your information, please contact:

The Compound Gym
1/19-21 Loganlea Road, Meadowbrook QLD 4131
Phone: 0421 428 956
Email: info@thecompoundgym.com.au
Website: www.thecompoundgym.com.au